Contact
Jelly Force Customer Service Number and How to Contact Them
Quick answer
For orders, tracking, changes and refunds, call the Jelly Force order desk on +1 (302) 200-3480. The sales email is [email protected]. The website email, [email protected], answers questions about pages only, Monday to Friday 9:00am to 5:00pm ET, and cannot see orders. Returns go to 1700 Broadway, Floor 28, New York.
Key facts
- Order desk: +1 (302) 200-3480. Orders, tracking, changes and refunds.
- Sales email on the product material: [email protected].
- Website email: [email protected], Mon to Fri 9:00am to 5:00pm ET. It cannot see orders.
- Website office: 232 Madison Avenue, Suite 1200, New York, NY 10016, USA.
- Where returned bottles go: 1700 Broadway, Floor 28, New York, NY 10019, USA.
- Any other phone number on a label or ad: not published here and not verified by this site.
What is the Jelly Force customer service number?
The number for orders is +1 (302) 200-3480. It belongs to the order desk behind the sales page. It sees orders, tracking, address changes and refunds. If money is involved, call it first.
People search for 'Jelly Force customer service number' and 'Jelly Force phone number USA' because other numbers float around. This site verifies one: the order desk. Any other number is not published here, and mixing them up costs days.
Before you dial, have your order ID in front of you. It is printed in the confirmation email sent at checkout.
Which contact should you use for which question?
| Contact | Use it for | Note |
|---|---|---|
| +1 (302) 200-3480 | Orders, tracking, changes, refunds, cancellations | The order desk. Call first when money is involved |
| [email protected] | Questions about the product and the label | Sales email on the product material |
| [email protected] | Questions about this website: pages, typos, privacy, press | Mon to Fri 9:00am to 5:00pm ET. Cannot see orders |
If you are not sure which to use, start with the order desk. They can tell you where to go next.
The order page shows the phone line and the refund terms next to the total, so you know who to call before you pay.
See today's price and guaranteeGojellyforce is an authorized retailer, not the manufacturer, and earns money when you buy through this site.
Where are the Jelly Force addresses?
Two New York addresses are published, and they are for different things. Sending something to the wrong one is a common cause of delay.
- Website office: 232 Madison Avenue, Suite 1200, New York, NY 10016, USA. This is the postal address of the site.
- Returns: 1700 Broadway, Floor 28, New York, NY 10019, USA. Mail returned bottles here with your full name, email and order ID.
- Distributor on the label: name and address not published in the sources used here.
Do not mail bottles to the website office. Use the returns address, and only after you have called the order desk.
What should you have ready when you call?
- Your order ID from the confirmation email.
- The email address and full name used at checkout.
- The purchase date, since the 60-day window counts from it.
- The lot number on your tub, JEL-26/GO-2643, if the call is about the product.
- A pen. Write down the date, the time, the name of the person and what they say.
A dated note is worth more than a memory of a call, and it helps if a refund stalls.
What are the common reasons to contact customer service?
| Issue | Where to go |
|---|---|
| Tracking has not moved after several days | Call the order desk with your order ID and tracking number |
| The tub arrived crushed, split or with a broken seal | Call the same day. Keep the box and photograph everything |
| A wrong product name on the wrap | Call the same day with photos |
| You want a refund inside the 60 days | Call the order desk, then follow the return steps |
| You want to change or cancel an order | Call the order desk. A separate route is not published |
| A typo or an error on a web page | Email [email protected] |
For anything involving your health, call a doctor, not customer service.
How do returns work through customer service?
Returns start with a phone call, not an email or a form. After the call, you mail the bottles with a note and a tracked label. The buyer pays return postage.
The refund is issued 3 to 5 business days after the returned bottles are credited, then 5 to 10 days to show on the card. Some stages have no published timing, such as transit and the credit step.
Keep the receipt until the money lands. If the card has not moved after the stated time, call again with your order ID and tracking number.
What response times can you expect?
Response times are not published for the order desk or for the sales email. Opening hours for the order desk are not published either. Only the website email states hours, Monday to Friday 9:00am to 5:00pm ET.
That means you should not wait until the last days of the 60-day window to call. A first call a few weeks in leaves room for a missed answer, a return call and a parcel.
If you cannot get through, try again at another time and note each attempt. A record of tries helps if the window is close.
Frequently asked questions
What is the Jelly Force customer service number?
Call the order desk on +1 (302) 200-3480 for orders, tracking, changes and refunds.
What is the Jelly Force phone number in the USA?
The order desk number is +1 (302) 200-3480. Other numbers on labels or ads are not published here and are not verified by this site.
Can I use the website email for a refund?
No. [email protected] cannot see orders. Refunds start with a call to the order desk.
Where do I send returns?
1700 Broadway, Floor 28, New York, NY 10019, USA, with your full name, email and order ID. Call first.
How do I cancel a Jelly Force order?
A cancellation route is not published. Call the order desk with your order ID.
What are the order desk opening hours?
They are not published. Only the website email states hours, Mon to Fri 9:00am to 5:00pm ET.
Sources we used
Only sources named on the Jelly Force site are cited. They describe single ingredients or general rules. None of them studied this gummy.
- U.S. Food and Drug Administration (2026). Tainted Sexual Enhancement Products. https://www.fda.gov/drugs/medication-health-fraud/tainted-sexual-enhancement-products
Our view
Jelly Force is a dietary supplement. It is not FDA approved, and no supplement is. It is not intended to diagnose, treat, cure or prevent any disease, so for any medical condition please see a doctor.
Clear contacts are a good sign, and Jelly Force publishes a decent set. Our only complaint is that opening hours and response times for the order desk are missing. Plan for that by calling early and keeping notes.
If you remember one thing, make it this: money questions go to +1 (302) 200-3480, not to a website inbox.
Related reading:
Written by the Jelly Force Editorial Desk. Medically reviewed by Dr. Alexis David, MD, Physician, on October 14, 2026, for accuracy against the label and the cited sources. Last updated October 14, 2026.
Ready when you are
Check the order page yourself
Ready to order? See today's price and guarantee on the order page, and save the order desk number in your phone first.
Gojellyforce is an authorized retailer, not the manufacturer, and earns money when you buy through this site.