Guarantee
Jelly Force Guarantee: How the 60-Day Refund Works
Quick answer
Jelly Force has a 60-day money-back guarantee, counted from the day you buy.
To claim, call +1 (302) 200-3480 with your order ID, then mail the bottles to the New York returns address with your name, email and order ID. You pay return postage.
See the pack options.
How long is the Jelly Force guarantee and when does the clock start?
Jelly Force carries a 60-day money-back guarantee, stated as 60 days from purchase, unless the sales page prints a longer window.
The clock starts the moment you pay. It does not wait for the box to arrive, and it does not wait for your first gummy. That single fact decides how every other step below is timed.
- 60days from purchase
- 30days in one tub
- 3-5business days to issue the refund
- 5-10days for the card to show it
How do you claim the Jelly Force guarantee?
The published route is a telephone call followed by a posted parcel. There is no form on this site and no email route.
Work through the four steps in order. Your order ID is printed in the confirmation email sent at checkout.
Call the order desk
Telephone +1 (302) 200-3480 with your order ID and say you want to use the 60-day money-back guarantee. Write down the date, the time and the name of the person you spoke to.
Pack the bottles
Put the tubs in a parcel with a short note showing your full name, email, and order ID. Send back the bottles from that order unless the desk tells you otherwise.
Mail the parcel
Address it to 1700 Broadway, Floor 28, New York, NY 10019, USA. Buyer pays return shipping; use tracking, so choose a tracked service and keep the receipt.
Watch the card
The refund is issued 3-5 business days after the returned bottles are credited, then 5-10 days to show on your card.
What goes in the Jelly Force return parcel?
Keep it simple: the tubs, a short note and a tracked label. Nothing else is required.
A parcel without a name or an order ID is hard to match to a payment, which is the usual reason a refund stalls.
- The tubs from that order
- A note carrying your full name, email, and order ID
- The returns address on the label: 1700 Broadway, Floor 28, New York, NY 10019, USA
- A tracked postage service, with the receipt kept until the money lands
- Card numbers or bank details inside the parcel
- The only copy of your order email
- An untracked envelope with no proof of delivery
How long does a Jelly Force refund take?
Two figures are published for the end of the process: 3 to 5 business days to issue the refund once the returned bottles are credited, then 5 to 10 days for the money to appear on the card.
The stages before that have no published timing at all.
| Stage | Who acts | Published timing |
|---|---|---|
| You telephone the order desk | You | Any time inside the 60 days |
| Parcel travels to the returns address | You and the carrier | not published |
| Bottles are received and credited | The returns desk | not published |
| Refund is issued | The returns desk | 3 to 5 business days after the credit |
| Money shows on the card | Your bank | 5 to 10 days after the refund is issued |
If the card has not moved 10 days after you were told the refund was issued, call +1 (302) 200-3480 again with the order ID and the tracking number in front of you. The step-by-step version of the terms sits on the refund policy page.
How does each Jelly Force pack line up with the 60 days?
One tub runs out a month before the window closes. Two tubs finish exactly as it closes. Three and six leave gummies in the cupboard.
That is the trade-off in buying more at once, and it is worth settling before you order rather than on day 58.
| Pack | Days of gummies | Window closes | Gummies left when it closes |
|---|---|---|---|
| 1 tub | 30 days | Day 60 | None. The supply ran out on day 30 |
| 2 tubs | 60 days | Day 60 | None. Supply and window end together |
| 3 tubs | 90 days | Day 60 | 30 gummies |
| 6 tubs | 180 days | Day 60 | 120 gummies |
Whether unopened tubs from a large pack are treated any differently is not published. Ask the order desk before you buy three or six, then write the answer down with the date. Pack contents are compared on the pricing page.
How do you use the 60 days well?
Treat the window as a trial with a short diary, not a countdown you forget. A few dated notes make the decision easy.
The label serving is plain: Take 1 gummy once daily as a dietary supplement, or as directed by a qualified health care professional.
| Point in the window | What to do |
|---|---|
| Day 0 | Save the order email and write the purchase date somewhere you will find it again. |
| Day 1 | Start at 1 gummy a day, taken as the label says or as a clinician directs. |
| Day 30 | One tub is finished. Decide whether you want to carry on. |
| Day 45 | If you plan to claim, call the desk now rather than later. |
| Day 55 | Last comfortable point to post the parcel without rushing the deadline. |
| Day 60 | The window closes. |
What does the Jelly Force guarantee not promise?
It promises money back inside a window. It promises nothing about how you will feel, and no timeline of any kind.
A systematic review of maca, one of the named blend ingredients, found the evidence for sexual function too limited to judge (Shin et al., 2010). Read the guarantee as a purchase term and judge the formula separately.
Pros
- A stated 60-day window running from the purchase date
- A named phone line and a real returns address
- Published timing once the returned bottles are credited
Cons
- No health outcome of any kind is promised
- Return postage is yours to pay
- No published rule on unopened tubs in a large pack
- No published rule on a parcel lost in the post
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. The results timeline page covers what people report and when, without inventing a schedule.
Who should talk to a doctor before starting the 60 days?
A refund window is not a safety net for a formula that does not suit you. Some people should ask a clinician first and order second.
The label warning is direct, and it is the one printed on the wrap rather than anything added here.
Who the label rules out is covered on the who it is for page. If you are close to day 60, call first and post second. A dated call inside the window is your record.
Questions about the Jelly Force guarantee
When does the 60 days start?
On the purchase date. The window runs 60 days from purchase, unless the sales page prints a longer window. Delivery days sit inside it, so note the date you paid rather than the date the box arrived.
Do I have to send the tubs back?
Yes. The published route asks you to mail the bottles to 1700 Broadway, Floor 28, New York, NY 10019, USA with full name, email, and order ID, after you have called the order desk.
Can I claim if a tub is open or half empty?
The published steps do not bar an opened tub. Call +1 (302) 200-3480 first, ask how your order should be sent back, then follow what you are told and note it down.
Who pays the return postage?
You do, and tracking is advised. Budget for it before you order a large pack, because six tubs cost more to post than one.
How fast is the money back?
Published timing is 3-5 business days after the returned bottles are credited, then 5-10 days to show on your card. That clock runs from the moment the returned bottles are credited, not from your phone call.
Does the guarantee promise the gummies will work?
No. It is a purchase policy and nothing more. Results vary from person to person. No result or timeline is guaranteed. No claim about treating or curing anything is made here.
What if my pack holds more than 60 days of gummies?
The window still closes on day 60. Three and six tub packs leave gummies in the cupboard afterwards. See the pack comparison.
Which number handles a guarantee claim?
+1 (302) 200-3480, the order desk from the sales page. The label also prints the distributor's own number, 888-338-0317, which is not the order desk.
References
- U.S. Food and Drug Administration (2024). Spilling the Beans: How Much Caffeine is Too Much?.
- National Center for Complementary and Integrative Health (2025). Green Tea: Usefulness and Safety.
- Shin BC, Lee MS, Yang EJ, Lim HS, Ernst E (2010). Maca (L. meyenii) for improving sexual function: a systematic review. BMC Complementary and Alternative Medicine 10:44.
Ready when you are
Order Jelly Force from the authorized outlet
Packs of 1, 2, 3 or 6 bottles, 30 gummies each, priced on the secure order page. Every order has a 60-day money-back guarantee. Questions first? Call +1 (302) 200-3480.
Keep reading
Jelly Force Refund Policy
The published Jelly Force refund terms, the return address, the timing, and the questions the terms leave open.
Read →BuyingJelly Force Shipping
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